PUMPSUN LIGHTING

We offer a 1-year warranty on all our products. During the 1-year period, we will replace or fix any defective item that occurred due to a manufacturing defect. After the 1 year period, we will assess each situation individually to arrive at a fair resolution. The warranty period begins on the delivery date. Note: we request that the original item be returned to us once the replacement item is received.

Do you ship to P.O.Boxes?

Unfortunately, we do not ship to P.O. Boxes.

When will my order ship? 

The estimated delivery date can be found in your order confirmation email and account. You can check the status of your order by logging into your account and clicking on the Orders section. 

Please see the shipping estimates below:

Quick-ship items are in stock and ship immediately with Amazon Express or UPS Ground (1-5 business days).
Made-to-order items are produced in the order in which we receive them. Please refer to the estimated delivery time displayed on each product page.
Note: Your order may be delivered sooner than you expect. We padded extra shipping time due to production uncertainty. Please reach out to service@pumpsunlighting.com if you’d like a better estimate.

We want you to be completely satisfied with your new purchase. If you’re not satisfied, email us at service@pumpsunlighting.com to arrange a return. Note:

• Returns must be in their original condition and received within 30 days of delivery.
• Delivery shipping and import/customs charges are non-refundable.

In our quest to reduce landfill waste, we ask that items be returned in their original packaging and in the same condition for a full refund. Your thoughtfulness will help ensure that the product can be enjoyed by someone else. Here's how:

1. Place the light gently into the box in an upright position. Line the box with the remaining bubble wrap, filling any extra space so the light fits snugly.
2. Tape the box, attach the shipping label, and send it off!